Customer Solution Engineer, Hyvinkää

Tiivistelmä työpaikkailmoituksesta: You will act as the technical bridge between customers and the engineering team on global cruise and ferry projects in a close-knit, small-business environment. You will translate customer needs into detailed technical specifications, support sales with technical and cost input, coordinate engineering schedules, ensure compliance with marine regulations, and manage changes through delivery. The role requires basic electrical engineering knowledge, CAD experience (AutoCAD or Vertex), fluent English, strong communication and prioritization skills, and willingness to travel to shipyards in Europe. You will join a supportive team with experienced mentors and full project-lifecycle exposure, and the recruitment is handled by Academic Work with a personality and a cognitive test in the selection process. Tämä tiivistelmä on luotu tekoälyn avulla. Join a close-knit, highly successful marine team where you get to work on exciting global cruise and ferry projects, combining technical expertise with customer collaboration in a role that offers the full scope of a small business environment. About the role In this role, you will act as a key technical bridge between the customers and the engineering team. You will combine your electrical engineering knowledge with a customer-oriented mindset to solve technical challenges. You will work closely with the sales team to ensure that customized marine solutions meet all technical, cost, and safety requirements. You are offered You will join a supportive, tight-knit team with a great sense of humor and highly experienced mentors. This role offers a unique opportunity to see the entire project lifecycle—from sales to delivery—while working on fascinating global marine projects. Work tasks As a Customer Solution Engineer, you will provide technical expertise to the sales team, understand customer needs, and transform them into optimal engineering solutions for marine vessels. Your focus will be on non-standard projects, managing the technical content from the early engagement phase through delivery. Translate customer needs into optimal technical specifications and solutions Participate in customer meetings and provide technical and cost-related support to sales Create detailed specifications for non-standard marine projects Coordinate engineering schedules and delivery timelines between the supply line and the customer Ensure proposed technical solutions comply with marine codes, regulations, and safety standards Analyze change requirements during project delivery and propose updated solution plans Conduct occasional site visits to shipyards and vessels for hands-on technical coordination Conduct site surveys onboard ships for modernization projects We are looking for Basic knowledge of electrical engineering and electrical systems Fluent in English, both written and spoken Experience using CAD tools such as AutoCAD or Vertex Willingness to travel occasionally within Europe and visit shipyard sites Strong proactive attitude and excellent communication and prioritization skills It is meritorious if you have Experience working in the marine, shipyard, or maritime industry Knowledge of SAP systems Familiarity with Finnish, French, Italian, or Mandarin Chinese Understanding of modern digital solutions Our recruitment process This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work. Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.