Destination Guide, Lapland Hotels SnowVillage, Kittilä

Tiivistelmä työpaikkailmoituksesta: The Destination Guide position at Lapland Hotels SnowVillage runs from 23 November 2026 to 4 April 2027, is full-time at 112.5 hours per three-week period, and the employment contract is with Staffpoint. The role involves leading guided tours in the snow and ice world and providing smiling customer service to international groups. Applicants should have customer service experience and strong group management skills, be ready for a busy international environment, and have English (German, French, or Spanish is an advantage) plus a driving licence or car. Salary is negotiable based on experience but at minimum according to the Marava TES collective agreement plus applicable supplements, and the client provides accommodation and comprehensive employee benefits. Tämä tiivistelmä on luotu tekoälyn avulla. We are looking for DESTINATION GUIDE for our client, Lapland Hotels SnowVillage , for the winter season 2026-2027. The role of a Destination Guide is international and diverse. The work includes, among other duties, leading guided tours for groups in the snow and ice world. Employment begins on November 23, 2026, and is expected to continue until April 4, 2027. Full-time work is available at 112.5 hours per three-week period. The employment contract will be concluded between the employee and Staffpoint. We hope you have Previous experience in customer service and strong group management skills A positive attitude reflected in the way you work Readiness to work in a busy and international environment Motivation to work in a dynamic and versatile role In addition to English, proficiency in German, French, or Spanish is considered an advantage We offer you Interesting and varied work in a pleasant, active, and enjoyable work environment A fantastic and close-knit team that many employees return to season after season Comprehensive employee benefits across three business areas (Lapland Hotels, Lapland Safaris, and Lapland Ski Resorts) Accommodation arranged by the client Salary negotiable based on experience, but at minimum according to the collective agreement for the hospitality industry (Marava TES) plus applicable supplements Lapland Hotels SnowVillage uniquely combines the magical worlds of snow and ice. Every year in November, a one-of-a-kind icy attraction covering approximately two hectares is built in Lainio, featuring ice sculptures, an ice restaurant, and an ice bar. Reception and restaurant facilities, however, are comfortably located within warm log-built surroundings. Smiling customer service and creating memorable experiences are the core values of SnowVillage. Lapland Hotels SnowVillage welcomes approximately 80,000 visitors annually, and the theme changes every year. Its location near the Levi and Ylläs ski resorts ensures a busy winter season. SnowVillage is approximately 45 km from Levi, 30 km from Äkäslompolo, and 15 km from Ylläsjärvi. The accommodation is located approximately 15 km from the workplace, so a car or a driving licence is essential. Please note that we process applications throughout the application period. The position will be filled as soon as a suitable candidate is found. Submit your job application and we'll see you in magical Lapland! Please note that we do not accept applications via email due to GDPR regulations. All applications should be submitted through our website. Contact: Lapland Hotels Lapland Hotels & Safaris Oy offers northern experiences for all senses. It consists of Finland's largest private hotel chain Lapland Hotels, the Nordic region's largest program service company Lapland Safaris, and Lapland Ski Resorts. The entire group employs a total of about 1,950 people. Lapland Hotels includes 20 hotels, over 2,600 rooms and apartments, and more than 11,000 restaurant seats throughout Finland: in Ylläs, Levi, Saariselkä, Rovaniemi, Olos, Luosto, Kilpisjärvi, Pallas, and Hetta, as well as in Helsinki, Tampere, Oulu, Kuopio, and Kartano & Spa Hotel Haikko in Porvoo. Lapland Safaris offers unique nature activities in Lapland's five locations: Rovaniemi, Ylläs, Saariselkä, Levi, and Luosto. An essential part of the safari selection is dog sledding experiences, which are provided by Lapland Husky Safaris, a member of the same tourism group. The company is the largest operator in its field in Finland and has four kennels in Rovaniemi, Luosto, Saariselkä, and Muonio. Lapland Ski Resorts consists of five ski resorts located in Ylläs, Luosto, Olos, Pallas, and Rovaniemi