Quality Manager

Quality is more than processes and audits. It's about helping projects succeed, solving problems, and building customer confidence. As a proactive business partner, Teleste's Quality organization drives continuous improvement and quality excellence across the business. Together with our R&D, Projects, Manufacturing, Supply Chain, and Service teams, we ensure customer satisfaction and deliver reliable, high-quality solutions throughout the product and project lifecycle. We're looking for a Quality Manager ( Tampere or Forssa, Finland) who enjoys working at the intersection of projects, customers, engineering, and operations. In this role, you'll drive project quality, support continuous improvement, and play a key role in customer-facing quality discussions. You'll work closely with project teams and customers, helping navigate quality requirements, resolve issues, and negotiate practical solutions when challenges arise. Success in this role requires both technical understanding and the ability to communicate clearly, influence decisions, and build trust across different stakeholders. What you'll do Drive project quality activities, including quality plans and FAI/iFAI Support customer discussions, quality reviews, and quality-related negotiations Lead non-conformance management and corrective actions Facilitate root cause analysis and continuous improvement initiatives Monitor quality performance, risks, and improvement actions Collaborate closely with project management, R&D, manufacturing, supply chain, and service teams What helps you succeed Experience in quality engineering, project quality, or industrial operations Understanding of FAI/iFAI, NCR processes, and systematic problem-solving methods Strong communication and negotiation skills Confidence in customer-facing situations and the ability to handle challenging discussions constructively Ability to build credibility and trust with both customers and internal stakeholders A practical, structured, and solution-oriented approach Fluent English communication skills Why Teleste? Your work will have a visible impact. Teleste's solutions are used every day in trains, trams, and public transportation systems around the world. You'll join a team where quality is not only about compliance, but also about enabling project success, maintaining customer confidence, and continuously improving the way we work. If you enjoy solving complex challenges, working with customers, and influencing outcomes through collaboration, communication, and sound judgment, we want to hear from you. Are you interested? Please send your application latest on 7th of October, 2026. We review applications on an ongoing basis, so we encourage you to apply as soon as possible. Please check Teleste career space for more information about our products and way of working: https://careers.teleste.com/ For more information, please contact Piia Sulonen tel. +358 50 3314 754 or by email firstname. lastname @teleste.com Teleste Infor