Sales Engineer - Nordics

Sales Engineer - Nordics Fully remote Who we are? Convergint is a global, service-based systems integrator delivering security, fire, and life safety solutions to customers worldwide. Built on a foundation of 10 Values and Beliefs, we are committed to being our customers’ best service provider and an employer of choice. Convergint is committed to inclusion and diversity and is an Equal Opportunity Employer. Position Summary The Sales Engineer is responsible for designing and selling electronic physical security projects and service agreements across the Nordics. The role supports American and European multinational clients with operations in the region and combines technical solution design, commercial ownership, client engagement, and project handover. Opportunities will be generated through two primary channels: (1) collaboration with Convergint colleagues in the United States and Europe who require local Nordics expertise, and (2) direct business development through prospecting and management of the full sales cycle. The Sales Engineer owns opportunities from prospecting or initial intake and qualification through scope development, pricing, close, and structured turnover to operations, while maintaining alignment with the relevant Regional Director (RD), Global Account Executive (GAE), and Convergint standards. Key Responsibilities 1. Inbound Global Account Collaboration Act as the designated Nordics lead for inbound global account opportunities referred by American and European account executives. Qualify each opportunity, establish clear ownership, and maintain timely communication with the referring RD or GAE throughout the sales process. Manage the complete commercial workflow, including client engagement, discovery, scope development, solution design, pricing, proposal preparation, negotiation, close, and project turnover. Coordinate and lead site surveys, bid development, technical validation, and pre-construction alignment in collaboration with Nordics and wider European operations teams. Ensure all documentation, communications, proposals, and client deliverables are accurate, timely, professional, and consistent with Convergint expectations and standards. 2. Solution Design and Technical Leadership Serve as the primary point of contact for technical discovery, validation, and solution design during the sales process. Translate client requirements into practical, compliant, and commercially viable electronic security solutions. Lead design surveys and develop system concepts covering access control, video surveillance, intrusion detection, and relevant cloud-native technologies. Work closely with operations and delivery teams to confirm scope, assumptions, resource requirements, risk, and handover readiness before booking. 3. Client Engagement and Account Development Maintain proactive client communication to ensure clarity, confidence, and alignment throughout the opportunity and project development process. Represent Convergint Nordics in client meetings and communicate seamlessly with the assigned RD or GAE. Build strong, lasting relationships with regional security directors, facilities leaders, procurement stakeholders, and other key client contacts operating in the Nordics. Identify and develop opportunities to expand existing global accounts into additional Nordic countries, sites, projects, and service agreements. Act as the Nordics representative for global accounts requiring local execution support and regional strategic engagement. Identify, pursue, and develop new business opportunities, managing the complete sales workflow from prospecting through close and operational handover. Build and maintain a healthy, qualified pipeline aligned with agreed bookings, margin, and growth targets. Maintain accurate opportunity records, forecasts, next steps, close dates, and supporting information. Contribute to strategic account planning, pipeline reviews, forecasting calls, and quarterly business reviews. Take ownership of commercial outcomes, including bookings performance, margin quality, forecast accuracy, and timely progression of opportunities. Key Skills and Experience Strong technical understanding of electronic physical security systems and related technologies. Demonstrated ability to lead design surveys and produce electronic security system designs covering access control, video surveillance, and intrusion detection - CAD capabilities or Bluebeam and outputs are not required but nice to have. Experience with technologies such as Genetec, LenelS2, C•CURE, Milestone, and cloud-native security platforms. Strong commercial judgement, including the ability to qualify opportunities, develop pricing, protect margin, and progress opportunities to close. Strong project coordination and client management capability, with the ability to manage multiple opportunities and stakeholders simultaneously. Ability to work effectively across countries, functions, time zones, outside normal business hour