Claims Executive

At Alandia, we combine maritime expertise with a strong commitment to our clients. We are looking for an experienced Claims Executive to join our growing organisation and provide expert guidance, technical insight and trusted advice to shipowners and brokers. In this full-time role, you will manage and coordinate complex claims matters for a customer base that is primarily, though not exclusively, active within the Nordic region. The role involves managing a variety of hull and machinery, and loss of hire related lead claims, including machinery breakdowns, salvage operations, collisions, and groundings. Alandia delivers swift and relevant first-class claims service experience to our customers. Maintaining our customer relationships is essential, alongside the capability to proactively manage claims, provide technical assistance both internally and externally as well as collaborate efficiently within a team to also offer trainings and presentations. The successful candidate will work in close cooperation with the underwriting and loss prevention departments and will be supported by dedicated and knowledgeable colleagues. Alandia offers an engaging work environment where you can use and enhance your skills within an organization committed to long-term relationships with its customers and an ambitious growth strategy in the marine insurance sector. **Key Responsibilities** - Manage lead hull & machinery and loss of hire claims. - Appoint and supervise surveyors, lawyers, and other third-party service providers. - Analyze and review survey reports and other relevant documents. - Assist and advise assureds on repair options. - Maintain extensive contact with assureds and brokers. - Advise assureds and brokers on all aspects of marine hull and loss of hire claims. - Participate in the department's on-call service and respond to urgent marine claims matters. - Work collaboratively with our underwriters and loss prevention department and participate in related exercises and seminars. **Candidate Profile:** - A background in nautical or marine engineering with seafaring experience is preferred. - Prior experience in handling marine claims is required. - Having a practical, solution-oriented approach is key to succeeding in this role. - Proficiency in English and a Nordic language, both in writing and speaking, is essential. - A strong motivation to learn and share knowledge. - Understands the importance of building and maintaining strong professional relationships and has the skills to achieve this. **Who we are** At Alandia, our mission is to make a difference by managing risk, protecting value and creating opportunity. As an insurance company with a focus on Marine, Cargo and Boat insurance and with 85 years of experience, Alandia provides claims management and insurance products that support proactive customer behaviour, reduce customer suffering and use of resources. Headquartered in the Åland islands and with offices in Helsinki, Stockholm and Oslo. Alandia employs approximately 130 professionals. **Location:** Stockholm or Mariehamn. **Employment Type:** Permanent full-time position, with an initial six-month probationary period. **Starting Date:** As agreed. **Application Deadline:** We review applications on an ongoing basis and may fill the position before the application deadline. Please submit your application and CV as soon as possible, and no later than 13 September 2026. **Contact Person:** For any further enquiries, please feel free to contact: Johan Henriksson, Head of Marine Claims, [email protected] +46 707870407 At Alandia, our mission is to make a difference by managing risk, protecting value and creating opportunity. As an insurance company with a focus on Marine, Cargo and Boat insurance and with 85 years of experience, Alandia provides claims management and insurance products that support proactive customer behaviour, reduce customer suffering and use of resources. Headquartered in the Åland islands and with offices in Helsinki, Stockholm and Oslo. Alandia employs approximately 130 professionals.