Guide Scheduling & Operations Coordinator

We are looking for an experienced and organised Guide Scheduling & Operations Coordinator to manage scheduling and operational coordination for a team of approximately 80–100 guides in our tourism company in Rovaniemi. The ideal candidate must have hands-on experience with MaraPlan and Bókun systems and a good understanding of tourism operations, workforce scheduling, and working-time administration. Key Responsibilities Prepare and manage work schedules for 80–100 guides. Use MaraPlan for workforce scheduling and working-time management. Use Bókun to manage bookings and coordinate tour operations. Coordinate guide availability, shift changes, replacements, and last-minute schedule adjustments. Monitor working hours, overtime, absences, and working-time balances. Ensure sufficient staffing for daily tours and activities. Maintain accurate scheduling records and support payroll preparation. Coordinate closely with operations managers and team leaders. Ensure compliance with applicable Finnish employment legislation and collective agreements. Requirements Practical experience with both MaraPlan and Bókun is required. Previous experience in workforce scheduling, tourism operations, or personnel coordination. Ability to manage schedules for a large team. Good understanding of Finnish working-time regulations and collective agreements. Strong organisational, communication, and problem-solving skills. Good command of English; Finnish is an advantage. Ability to work efficiently in a fast-paced, seasonal tourism environment. What We Offer An important role in a growing tourism business in Lapland. An international working environment. Responsibility for coordinating a large guide team and supporting daily operations. An opportunity to contribute to efficient and high-quality tourism services. How to Apply Please submit your CV and a short introduction outlining your experience with MaraPlan, Bókun, and guide scheduling. We look forward to hearing from you! Hakuohjeet: Applications should be sent to [email protected] Please send your CV and a short cover letter . Ilmoitus jätetty: 29.10.2026 Hakuaika päättyy: 30.11.2026 Työmarkkinatorin ilmoitusnumero: d9ccc048-1025-4251-b270-3deb7ad987b2 Lähde: Työmarkkinatorin asiakastietojärjestelmä .