Expansion Account executive

About the Company Leadoo AI turns your website visitors into conversations and customers, through the power of real-time conversational marketing. We Identify, Nurture, Convert and Support site users to become lifelong customers with Leadoo AI. Marketing, Sales and Customer teams all love Leadoo AI for raising the quality and quantity of Conversions, while maximising lifetime customer value. On average, Leadoo AI increases onsite conversion rates by 41%. Having been founded in Finland in 2018, and undergone exciting growth periods across Scandinavia and the UK, Leadoo AI is entering an exciting new phase of growth. Following an acquisition to become part of the Manago AI group in 2024, Leadoo AI has subsequently expanded into Central and Eastern European markets as it continues its push to become the #1 Conversion & Customer Experience Platform on the continent. About the Role We are looking for a commercially driven Expansion Account Executive to unlock growth within our existing customer base. This is a specialist overlay role working alongside Account Managers, focused purely on driving expansion revenue, not managing existing relationships or renewals. You will own and drive: Expansion aligned to new capabilities, features, and product innovations Identification and conversion of white space opportunities Forge new relationships across customers’ organisations This role exists because we see significant untapped revenue potential across our customer base, and we need a dedicated, quota-carrying seller to unlock it. Key Responsibilities Own and deliver against a quarterly expansion quota Drive upsell and cross-sell opportunities across existing customers Be a subject matter expert on new features, AI capabilities and product innovations to unlock additional value for customers and revenue for Leadoo Proactively identify: New use cases, Additional domains, brands/regions, and untapped stakeholders within existing customers. Build multi-threaded account strategies in collaboration with Account Managers Build and maintain a 3x pipeline coverage of quota Own accurate forecasting and pipeline hygiene within the CRM Track expansion performance and proactively identify risks and opportunities Run full sales cycles for expansion deals (discovery → demo → negotiation → close) Deliver tailored commercial proposals aligned to customer goals and ROI Engage senior stakeholders (Marketing, Digital, Commercial Leaders) Partner closely with Account Managers, TAMs, Product, Finance and Legal Align on account plans while taking full ownership of the expansion motion Provide feedback to Product and Marketing on expansion drivers and customer needs Who You Are 💙 We are looking for someone who is commercial-first, proactive, curious and outcome-driven. This is not a passive farming role. 3–5+ years of SaaS sales experience Proven experience expanding existing accounts. Proven track record of consistently hitting targets and driving upsell / cross-sell / expansion revenue. Strong experience running full sales cycles Fluent in Finnish and Business English, Swedish is a bonus Highly commercial mindset with strong negotiation skills Comfortable selling to senior stakeholders Data-driven: able to identify opportunities through insights and performance data Highly organised with strong CRM discipline Energetic, curious, proactive, and resilient; you create opportunities rather than wait for them What Success Looks Like (First 6–12 Months) Consistently achieving or exceeding expansion quota Building a strong, predictable expansion pipeline Identifying repeatable expansion plays across the customer base Becoming a trusted commercial partner to Account Managers Driving measurable impact on Net Revenue Retention, whilst protecting the Gross Retention Rate Compensation & Benefits Base Salary: €48,000/annually Commission: Uncapped (OTE aligned to performance) Flexibility: Hybrid / remote working options Sport & Culture Budget every six months to help you stay active and inspired. Lunch benefit Collaborative, fast-paced environment with strong career progression Why This Role Matters (and why it’s different) Most companies expect Account Managers to handle everything - relationships, renewals and growth. We don’t. This role is built to solve that problem properly: Account Managers focus on retention and relationships You focus on revenue expansion and growth If you are someone who enjoys closing deals, spotting opportunities and driving revenue, this role is designed for you.