Product Support Engineer - Electrical, Grinding Mills

Tiivistelmä työpaikkailmoituksesta: You will own and maintain electrical, instrumentation and control system specifications for Horizontal Grinding Mill products. You will provide technical expertise on variable speed drives, large motors, PLCs, SCADA and related control and instrumentation systems. You will support project delivery, commissioning and service teams with troubleshooting, root cause analysis and technical guidance. You will develop engineering standards, documentation and training while collaborating with global stakeholders to improve reliability and digitalization. Tämä tiivistelmä on luotu tekoälyn avulla. Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life. Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources. Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration. This is your opportunity to make an impact and rise above the possible. Job posting end date: Join a global mining technology leader supporting Horizontal Grinding Mill projects worldwide. This role is a key technical position focused on electrical, control, instrumentation and drive systems , driving quality, reliability, efficiency and continuous improvement across project delivery and product support. What you'll do As the Product Technical Support Engineer , you will provide expert support to Grinding Mills project teams while owning electrical, automation and control system standards across products and projects. Acting as a key link between engineering teams, suppliers, system integrators and global partners, you will ensure compliance with technical requirements, drive continuous improvement and support troubleshooting, quality and performance of electrical and automation systems. Key responsibilities include Own and maintain electrical, instrumentation and control system specifications for Horizontal Grinding Mill products. Provide technical expertise across variable speed drive (VSD), motor, automation, control and instrumentation systems. Support project delivery, commissioning and service teams with technical guidance, troubleshooting and root cause analysis. Review technical deviations, quality issues, obsolescence challenges and component substitutions. Participate in product development, engineering improvements, hazard and risk assessments, and design reviews. Support investigations into equipment failures, control system issues and operational performance improvements. Develop and maintain engineering standards, design tools, technical specifications and documentation. Deliver technical training to internal teams, suppliers, system integrators and customers. Collaborate with global stakeholders to improve system reliability, standardization, quality and project execution efficiency. Support digitalization, monitoring and automation initiatives that enhance mill performance and operational visibility. What you'll bring You are a technically strong, solutions-focused engineer with experience in heavy industry, mining, automation or large-scale industrial equipment environments. You enjoy solving complex technical problems while working collaboratively with project teams, suppliers and customers. Experience with industrial electrical power systems, control systems and instrumentation. Knowledge of variable speed drives (VSDs), large motors, MCCs, PLCs, SCADA and industrial communications networks. Strong engineering and problem-solving capability within mining, minerals processing or industrial equipment environments. Experience supporting electrical and control systems through design, procurement, commissioning and operational phases. Excellent communication, presentation and technical report writing skills. Strong analytical, troubleshooting and root cause analysis capabilities. Ability to manage priorities and work effectively with multiple stakeholders across global projects. Experience with electrical design tools and CAD platforms such as AutoCAD Electrical, EPLAN, SolidWorks Electrical or similar. Exposure to Enovia PLM and Microsoft 365 applications. Experience working with OEMs, system integrators, suppliers and site personnel. A proactive mindset with a focus on safety, quality, reliability and continuous improvement. Sense of urgency and ownership of solutions. Why Metso? An inspiring purpose - Enabling sustainable modern life. Compensation and rewards - Global incentive program tied to business and performance targets Hybrid working possibilities - While we