ITAM Tech Lead

ITAM Tech Lead Position Description CGI is one of the largest IT and business consulting companies both in Finland and worldwide. Our strong experience in different industries helps our public and private sector clients succeed in digital transformation and achieve their goals more effectively. ITAM Tech Lead We are looking for an experienced ITAM Tech Lead to join CGI and take a key technical and operational role within IT Asset Management. CGI's Corporate ITAM (IT Asset Management) provides centralized governance and oversight of technology and software assets to ensure they are managed efficiently and in compliance with contractual, legal and corporate requirements. Our goal is to maximize business value while minimizing financial, operational and compliance risks. Your role As ITAM Tech Lead, you will have a key role in the ITAM Service. You will work closely with the SBU ITAM Lead and License Management team, as well as CGI Global ITAM, Global Technology Operations (GTO) business unit, Flexera specialists and ITAM contacts across different business units and countries. Your key responsibilities include: • Coordinate technical and operational ITAM activities within Finland, Poland and Baltics and act as a key ITAM contact for the GTO Business Unit. • Report ITAM status, key activities, identified issues and required actions to the ITAM Lead. • Maintain and continuously improve the quality, completeness and reliability of ITAM and Flexera data. • Monitor hardware and software inventory collection and investigate data discrepancies across cloud, on-premises and hybrid environments. • Coordinate corrective actions with infrastructure, cloud, application and other technical teams. • Work closely with Flexera specialists, Global ITAM DevOps and GTO teams to develop, automate and improve ITAM capabilities and processes. • Work closely with the License Management team to support software asset management (SAM), license optimization and compliance activities. • Provide and analyse reliable inventory and software installation data for license management, compliance and decision-making. • Run and analyse software compliance and non-compliance reports for key software vendors and coordinate required remediation activities. • Support software license audits and vendor-specific compliance activities in cooperation with local and global stakeholders. • Support ITAM KPI’s, reporting and data quality activities together with ITAM Shared Services and Business Unit ITAM contacts. • Coordinate ITAM topics across teams and countries and ensure that identified issues and actions are followed through to resolution. • Participate in local and global ITAM forums and contribute to CGI Global ITAM development and continuous improvement initiatives. The role covers a broad software and technology landscape, including major vendors and technologies such as Microsoft, Oracle, Adobe, IBM, VMware, Docker, Quest and Java. The location of this role is Helsinki, but we operate in a flexible hybrid model. What we require from you You have a strong technical background and years of experience in working at the intersection of enterprise infrastructure, ITAM and SAM. You also have a good understanding of software licensing principles, combined with an interest in developing your expertise, is sufficient. You are comfortable taking ownership of technical topics and coordinating activities across organizational boundaries. You understand how hardware and software inventory data is collected across different infrastructure environments and how it supports ITAM, software licensing and compliance processes. You can translate technical findings into concrete actions. We expect you to have a strong understanding of enterprise IT infrastructure and technologies such as: • Virtualization technologies, including Nutanix, VMware and Hyper-V • Server and operating system technologies • Network technologies • Public cloud environments, particularly AWS, Microsoft Azure and Google Cloud • On-premises and hybrid infrastructure environments • Fluent written and spoken English and Finnish. A strong understanding of Flexera FlexNet Manager Suite (FNMS) and its architecture is highly valuable. The role requires fluent written and spoken English and Finnish skills. You bring: • Strong analytical and problem-solving skills. • A proactive approach and a strong sense of ownership. • Strong coordination and stakeholder management skills. • Ability to communicate effectively with technical and non-technical stakeholders. • Interest in developing and automating ITAM and SAM processes. • Willingness to learn and develop your expertise in software licensing and compliance. • Experience working in international organizations or distributed teams. We offer you We know that success depends on people and culture, not forgetting about providing you with the tools, support and resources to grow. At CGI, you'll create a career path that's right for you through exciting assi