Aurora Guide Winter season 26-27 / Revontuliopas Kaudelle 26-27
Quality Rentals Rovaniemi Oy · Rovaniemi
Hybridientry💰 1,800–2,150 EURCustomer Service · HospitalityJulkaistu 18.08.2026 klo 03.00
Taidot
customer serviceenglishdrivingwinter drivingguest safetyphotography
Työn kuvaus
We are looking for passionate Aurora Guides to join our team for the upcoming winter season! StayLapland is a family-owned company based in Rovaniemi, offering high-quality winter activities and accommodation services for travelers. Our locations include Kuoksa Wilderness Park, a private activity park located in the heart of nature; Postmaster Hotel, a historic post office building renovated with respect for tradition and modern comfort; and Aurora Hill Resort, which provides accommodation and experiences in the stunning landscapes of Ollerovaara. Learn more about the company: https://www.staylapland.com/our-company What the job is really like As an Aurora Guide, no two evenings are exactly the same. A typical shift starts by checking the weather, road conditions and Aurora forecast before preparing the vehicle and equipment for the tour. Depending on the conditions, you may spend several hours driving in Arctic winter conditions in search of clear skies, while constantly adapting your plans as the weather changes. Throughout the tour, you are responsible for the entire guest experience. You will welcome international guests, answer questions, share stories about Lapland and the Northern Lights, take photos, and make sure everyone feels safe, comfortable and included. Even on evenings when the Aurora doesn't appear, it is your responsibility to create a memorable experience. The work is physically and mentally demanding. You will spend long periods outdoors in cold, dark winter conditions, often late into the night, while remaining energetic, positive and attentive to your guests. The role requires confidence driving in winter conditions, the ability to make decisions independently and a calm approach when plans need to change at short notice. This is not simply a job where you watch the Northern Lights. It is a customer service role with significant responsibility for your guests' safety, comfort and overall experience from the moment they step into the vehicle until they return at the end of the tour. We are looking for people who genuinely enjoy working with people, take responsibility, and are excited by the challenge of delivering outstanding experiences in the unpredictable conditions of the Arctic winter. What we hope from you Positive, reliable and proactive attitude Genuine passion for customer service and creating memorable guest experiences Ability to work independently and take responsibility Confidence driving in winter conditions (Category B licence required) Ability to drive long distances in Arctic nights Good communication skills in English Calm decision-making and flexibility in changing situations Interest in Lapland's nature and culture Photography skills and previous guiding experience are an advantage What we offer A unique opportunity to work in the heart of Arctic nature Comprehensive training and support Competitive salary, bonus system and employee benefits A close-knit, international team A stable local employer with opportunities to develop your skills We are particularly looking for full-time guides, but part-time opportunities are also available (e.g., alongside studies). The role is primarily for the winter season 1.11.2026 to 31.3.2027, with flexibility for an earlier start date and shorter employment periods by agreement. If you think you could be the missing piece of our team, please send us a free-form application and your CV, including possible references, to: [email protected] . We will proceed with potential candidates already during the application period, and positions will be filled as suitable candidates are found. We will inform all applicants personally about the progress and decisions.