Showroom & Social Media Coordinator – part time

Showroom & Social Media Coordinator – Part Time - 3 days per week We are looking for a new team member to join us as a Showroom & Social Media Coordinator . In this part-time role (3 days per week), you will work across customer service, the daily operations of our showroom, and social media content creation. You will meet and assist customers both in our showroom and online, help ensure a high-quality and personalised customer experience, and contribute to building the visibility of the Macor Jewellery brand, particularly on Instagram and TikTok. We are looking for someone with excellent communication skills, a strong visual eye, and a natural understanding of social media. You do not need to have previous experience in the jewellery industry - what matters most is a genuine interest in our brand, customer service, and visual content creation. Key responsibilities Welcoming customers to the showroom and presenting jewellery during private appointments Providing customer service via email and phone Ensuring a high-quality and personalised customer experience Maintaining the overall appearance and presentation of the showroom Handling showroom administrative tasks, including supply orders and inventory Packing and shipping online orders Assisting with day-to-day e-commerce maintenance Participate in creating social media content, particularly for Instagram Stories and TikTok Editing and scheduling videos and other social media content Contributing to content ideas and planning relevant social media topics What we are looking for Excellent communication and customer service skills Fluency in both Finnish and English Previous customer service experience; experience with premium or luxury products is considered an advantage A natural interest in social media and creating content A strong visual eye and attention to detail A proactive approach and the ability to work both independently and as part of a team The ability to handle customer feedback and resolve situations professionally and with a positive attitude The ability to work effectively in a fast-paced environment Previous experience in social media content creation, filming, or video editing is considered an advantage. What we offer You will work in an inspiring environment in our beautiful showroom in central Helsinki and become part of a growing Finnish brand. This is a varied role with strong opportunities to grow, take on more responsibility, and have a meaningful impact on the brand as the company develops. The position will start once the right candidate has been found. Interested? Send your CV and a short introduction explaining why you would be a good fit for this role to [email protected] . Please use Showroom & Social Media Coordinator as the subject line. 💎