ServiceNow Developer

About Us: AmpsTek – a global technology leader since 2013 – is transforming how businesses approach technology and staffing solutions. Founded by seasoned technology leaders across the UK, Europe, APAC, North America, and LATAM, and with registered offices in 30+ countries, we deliver exceptional service, scalable solutions, and measurable impact. With a portfolio of 200+ clients and millions of users across web and mobile platforms, we empower businesses to innovate, grow, and succeed. Join our team and be part of a dynamic, growth-oriented organization that values talent, creativity, and results. Role : ServiceNow Developer Location : Helsinki, Finland (Hybrid 1 day onsite/month) Client : Infosys Employment Contract Key Responsibilities Design, develop, and implement ServiceNow solutions using platform best practices. Configure and customize ITSM modules including: Incident Management Problem Management Change Management Service Request Management Service Catalog Knowledge Management Develop workflows, Flow Designer solutions, UI Policies, Business Rules, Client Scripts, Script Includes, and Catalog Items. Build and support integrations using: REST APIs SOAP Web Services Integration Hub MID Server Develop reusable components and custom applications. Troubleshoot production issues and provide timely resolutions. Participate in Agile ceremonies, sprint planning, and code reviews. Prepare technical documentation and knowledge transfer materials. Required Skills Strong experience in ServiceNow platform development with Implementation for Telecom client Hands-on experience with ITSM implementation and customization. Good knowledge of JavaScript, Glide APIs, and ServiceNow scripting. ServiceNow Certified System Administrator (CSA). Experience with REST/SOAP integrations. Exposure to Service Portal and Flow Designer. Knowledge of ITIL processes. Experience with Agile/Scrum delivery methodology.