Software Engineer

Forward Deployed Engineer Location: Helsinki, Finland Working Arrangement: Full-time, On-site Salary: €100,000–€130,000 + Equity The Role We are seeking a hands-on Forward Deployed Engineer to work directly with enterprise customers, solving complex business problems and deploying AI-powered solutions into production. You will own projects end-to-end, from understanding the initial problem and designing the solution through to deployment, optimisation and measuring business impact. This is a highly practical role for an engineer who enjoys working across software, systems, integrations and data while operating in an ambiguous, customer-facing environment. Key Responsibilities Work directly with enterprise customers to understand operational challenges and success criteria. Translate complex, open-ended problems into clear technical solutions. Build and deploy AI agents that integrate with enterprise systems and perform real-world tasks. Own production deployments, including reliability, performance and continuous improvement. Work with real customer data to test solutions, measure outcomes and iterate. Collaborate with Product and Engineering teams to deliver high-quality solutions. Develop tools, documentation and best practices to improve customer delivery. Take ownership of projects from initial problem definition through to production outcomes. Essential Skills & Experience 5+ years' experience in software engineering or technical problem-solving roles. Strong software engineering fundamentals and systems-thinking capability. Experience working across systems, integrations and data flows. Comfortable working directly with customers and managing ambiguous technical challenges. Experience taking ownership of projects through to production. Strong communication and stakeholder management skills. Ability to learn quickly and operate effectively across different technologies and environments. Strong ownership mindset with a practical, problem-solving approach. Genuine interest in AI-powered systems and their application to real-world business problems. Desirable Experience Experience in a Forward Deployed Engineer, Solutions Engineer or other customer-facing technical role. Experience with AI agents, automation or conversational AI systems. Experience operating, monitoring and continuously improving production systems. Exposure to enterprise technology environments and complex integrations.