Regional Quality Lead, Americas

Tiivistelmä työpaikkailmoituksesta: You will own product and production quality for the Gradus pod line at the Zeeland, MI facility, driving supplier quality, PPAPs, component issue management, and CAPA on the factory floor. You will act as the local technical expert by diagnosing assembly issues, routing root causes to global teams, and building a localized QMS aligned with Framery standards. The role requires solid supplier or manufacturing quality experience, a bachelor’s degree or equivalent, strong root-cause analysis and PPAP skills, excellent communication, and regular presence at the Zeeland facility with travel to US suppliers and occasional visits to Finland. This is a full-time hybrid role offering a base salary range of $75,000–$90,000 per year, an annual bonus program, and comprehensive benefits. Tämä tiivistelmä on luotu tekoälyn avulla. Are you a hands-on quality engineering professional with great problem-solving skills and a passion for manufacturing excellence? Ready to take ownership of product quality for our growing operations in North America? If so, we want you to join us as our Regional Quality Lead, Americas . In this role, you’ll own the ongoing product and production quality of our Gradus pod line during serial production at our manufacturing facility in Zeeland, near Grand Rapids, Michigan . Your focus will be on driving supplier quality and development, managing component issues, executing PPAPs, and improving supplier yield. You'll also take ownership of assembly output at our production partner, using field data and customer feedback to drive CAPA improvements on the factory floor. As our local technical expert, you’ll diagnose complex issues during assembly, route their origin, and escalate findings directly to our global teams. While your daily focus is on tactical execution on the floor, you’ll also build, maintain, and refine a localized Quality Management System (QMS) that aligns with global Framery standards. You’ll operate independently in the US while collaborating daily with local partners and our R&D, Sourcing, and Quality teams in Tampere, Finland. What Makes You a Great Fit? You are a courageous, decisive, and detail-oriented problem-solver who thrives in dynamic environments. You bring a "boots-on-the-ground" mentality combined with systemic thinking, comfortable taking initiative and holding partners accountable using data. We're looking for: Solid experience in supplier quality engineering, manufacturing quality, or production-heavy roles such as managing serial production, engineering changes, and driving CAPA. Bachelor’s degree in Engineering, Quality Management, or equivalent practical experience. Deep technical aptitude to inspect physical parts, perform root cause analysis (8D, 5 Whys), and execute PPAPs for new revisions and product changes. Excellent communication skills to inspire a culture of quality, motivate external partners, and bridge operational collaboration between our US facility and Finland HQ. Physical presence at our production facility in Zeeland, Michigan and travel locally to suppliers in the US, and visit HQ in Finland a couple of times a year. Don’t worry if you don’t 100% tick all the boxes - we are eager to hear about you, as we also leave room for the motivation to grow and learn to fit the role. Why consider this role? Join an industry pioneer – Framery’s soundproof pods are used by 70% of Forbes Top 100 companies, including Nvidia, Puma, and Microsoft. High-impact quality leadership – Take ownership of product and production quality for our Gradus line in the US, driving supplier development, part inspections, and process improvements as we scale local assembly. Be part of a global success story – Our headquarters are in Finland, with 500 employees across 20 countries. We have a strong foundation in North America with over 30 team members, local manufacturing partners, and expanding operations across the continent. Thrive in a people-first culture – Join a fast-growing, ambitious company that prioritizes employee well-being, offers flexibility, and values its people just as much as its customers. Enjoy autonomy & global collaboration – Act as our local technical authority in Michigan while working closely with our R&D, Quality, and Sourcing teams in Finland. Read more on our Career site about what makes us Framery and what joining us is like. Get to know our amazing products on our website, and on our Instagram account @framerians, you can catch a glimpse of our everyday life. Recruitment Process Remote video interview. 2nd remote video interview Face-to-face interview in the US Reference checks Recruitment decision Practicalities: This is a full-time hybrid role starting as soon as possible, requiring active weekly presence at our production facility near Grand Rapids in Zeeland, MI. Base salary range is $75,000–$90,000 per year, an annual bonus program, and comprehensive benefits. Interested? We’d love to hear from yo